Support

For installation, account, billing, cancellation, refund, or data-deletion assistance, use the support contact/channel shown on the Telegram Frame Downloader page in the Chrome Web Store.

Before requesting help

• Confirm that Chrome and Telegram Web are updated.
• Reload Telegram Web after installing or updating the Extension.
• Confirm that you are signed in to the correct Extension account.
• For billing issues, include the plan name and the date of the transaction, but never send full card details or passwords.

Account deletion

Request deletion through the Chrome Web Store support channel. After identity verification, account data will be removed except records that must be retained for security, legal, refund, or payment obligations.